Front Desk Agent (Part-Time)
Opportunity in Cedar Rapids
New Opening: Part-Time Front Desk Agent Company: Lexima Based in: Cedar Rapids, IA
Compensation: (Competitive PT Rate) Benefits: Weekly pay options may be available. Join a friendly Cedar Rapids team with flexible shifts.
Position Scope
This role focuses on your professional skills with a schedule that fits your life.
- This Cedar Rapids-based role is an excellent opportunity for professionals skilled in customer service.
- Our Lexima team in Cedar Rapids, IA is growing.
- Benefit from working in Cedar Rapids, a key hub for the Transportation, Delivery, Logistics industry.
The Aloft Jacksonville is looking for a Part- Time Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior servic\n...\ne skills in dealing with clients, guest, and co-workers.\nResponsibilities\n• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.\n• Handle check-ins and check-outs in a friendly, efficient and courteous manner.\n• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.\n• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).\n• Ensure delivery of packages, mail and messages as needed to guests.\n• Follow all Lexima/Brand credit policies.\n• Be aware of all rates, packages, and special promotions.\n• Be familiar with all in house groups.\n• Be aware of closed out and restricted dates.\n• Obtain all necessary information when taking room reservations and follow rate quoting guidelines.\n• Fully understand and be able to operate all relevant aspects of the front desk computer system.\n• Focus on his/her role in contributing to guest satisfaction surveys.\n• Demonstrate appropriate phone skills.\n• Use Lexima/brand selling guidelines as part of the inquiry call process.\n• Consistently perform above average in the mystery call process.\n• Follow up on all wait list reservations.\n• Manage suite inventory.\n• Complete shift responsibility checklist.\n• Keep front office area clean and organized.
Frequently Asked Questions
How much does the Front Desk Agent position pay at Lexima?
Salary details for this Front Desk Agent position vary based on experience, shift, and location. Check the application page for the most current pay information for the Cedar Rapids area.
Where is this Front Desk Agent job located?
This position is based in Cedar Rapids, IA. Lexima has facilities throughout the region, but this specific opening is in Cedar Rapids.
How many hours per week is this part-time Front Desk Agent role?
Part-time positions at Lexima generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Does Lexima pay weekly for this role?
Lexima offers weekly pay options for eligible associates. Your pay schedule will be confirmed during the onboarding process at the Cedar Rapids facility.
What qualifications do I need for this Front Desk Agent role?
Most Front Desk Agent positions at Lexima require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
How do I apply for this Front Desk Agent position in Cedar Rapids?
You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. Lexima reviews applications on a rolling basis.
