Front Desk Agent (Part-Time)
Local Job Overview: Lake Charles
Role Essentials
- Employer: Lexima (Hiring in Lake Charles)
- Based in: Lake Charles, LA (a central Lake Charles location)
- Position: Front Desk Agent (Based in Lake Charles)
- This Lake Charles-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Lexima team in Lake Charles, LA is growing.
- Benefit from working in Lake Charles, a key hub for the Transportation, Delivery, Logistics industry.
Compensation & Benefits
- Compensation:
- Benefits: A comprehensive benefits package is included.
- Clear growth pathways at our Lake Charles office.
Position Scope
- Apply your your professional skills skills at our Lake Charles location.
The Aloft Jacksonville is looking for a Part- Time Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior servic\n...\ne skills in dealing with clients, guest, and co-workers.\nResponsibilities\n• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.\n• Handle check-ins and check-outs in a friendly, efficient and courteous manner.\n• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.\n• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).\n• Ensure delivery of packages, mail and messages as needed to guests.\n• Follow all Lexima/Brand credit policies.\n• Be aware of all rates, packages, and special promotions.\n• Be familiar with all in house groups.\n• Be aware of closed out and restricted dates.\n• Obtain all necessary information when taking room reservations and follow rate quoting guidelines.\n• Fully understand and be able to operate all relevant aspects of the front desk computer system.\n• Focus on his/her role in contributing to guest satisfaction surveys.\n• Demonstrate appropriate phone skills.\n• Use Lexima/brand selling guidelines as part of the inquiry call process.\n• Consistently perform above average in the mystery call process.\n• Follow up on all wait list reservations.\n• Manage suite inventory.\n• Complete shift responsibility checklist.\n• Keep front office area clean and organized.
Frequently Asked Questions
How much does the Front Desk Agent position pay at Lexima?
Salary details for this Front Desk Agent position vary based on experience, shift, and location. Check the application page for the most current pay information for the Lake Charles area.
Where is this Front Desk Agent job located?
This position is based in Lake Charles, LA. Lexima has facilities throughout the region, but this specific opening is in Lake Charles.
What qualifications do I need for this Front Desk Agent role?
Most Front Desk Agent positions at Lexima require a high school diploma or equivalent. Specific experience requirements vary by role. Check the full job description for details.
How do I apply for this Front Desk Agent position in Lake Charles?
You can apply directly on this page by clicking the 'Apply Now' button. The application process is quick and typically takes just a few minutes. Lexima reviews applications on a rolling basis.
How long does the Lexima hiring process take?
The hiring process at Lexima is typically fast, often completed within 1-2 weeks. After submitting your application, you may receive a response within a few days. Some positions offer same-week start dates.
Can I transfer to other Lexima locations after being hired?
Lexima offers internal transfer opportunities for associates in good standing. You may be eligible to transfer to other facilities or roles after meeting minimum tenure requirements.
